The Network Analysis button is not available in ArcGIS Pro

Description

The ArcGIS Network Analyst extension allows users to perform analyses on network datasets, for example, finding shortest paths and drive-time polygons, identifying closest facilities, choosing best location, and finding the best routes for a fleet of vehicles. In some instances, the Network Analysis button is not available in ArcGIS Pro, preventing access to the Network Analyst toolbar.

Cause

• Maps are not added to the ArcGIS Pro project.
• The map frame in the layout view is not activated.
• The Network Analyst license is not assigned to the members.
• The Network Analysis option under Premium Content in ArcGIS Online is not enabled.
• Not enough credit allocation.

Solution or Workaround

Use one of the methods below to resolve the issue.

Add maps to the ArcGIS Pro project

In ArcGIS Pro, add at least one map to the project to enable the Network Analysis button. Refer to ArcGIS Pro: Add maps and scenes to a project for instructions.

Activate the map frame in the layout view

In ArcGIS Pro, activate the map frame in the layout view by referring to the instructions in ArcGIS Pro: Work with a map on a layout.

Assign the Network Analyst license to the members

Administrators or organization members with privileges to manage licenses must assign the Network Analyst license to the members in ArcGIS Online. Refer to ArcGIS Pro: Licensing and the ArcGIS Network Analyst extension for more information.

1. Log in to ArcGIS Online using the organizational account.
2. Click the Organization tab > Licenses > Add-on licenses.
3. Navigate to the ArcGIS Pro extensions section, and click Manage for Network Analyst to assign the license to the required members.

Note:
If the extension license is not included in the organization’s subscription, contact Esri Customer Service to purchase the license.

Enable the Network Analysis option under Premium Content in ArcGIS Online

1. Log in to ArcGIS Online using the organizational account.
2. Click the Organization tab > Settings > Member roles.
3. Click Create role to create a new role or click Edit from the More options icon to edit the existing role.
4. Navigate to Role privileges and expand General privileges.
5. Expand Premium Content and toggle on Network Analysis. Click Save.

Allocate appropriate credits or change the network data source with credits

Contact Esri Technical Support or the organization account's Customer Service Representative (CSR) to allocate credits to the organization.

Alternatively, refer to steps 4 to 6 in ArcGIS Pro: Create a network analysis layer to change to the desired network data source with credits.