Esri Support App

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Scan the QR code on your phone to download the Esri Support app and receive notifications when new content is available

Use the generative AI chatbot

The new generative artificial intelligence (AI) chatbot offers quick and concise answers to your questions.

Read the blog post
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Get notified about bugs

Subscribe to bugs and receive notifications whenever new information becomes available.

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Get technical support

Contact technical support by phone or submit a case. Request a call back to get help that caters to your schedule.

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Case management

View and manage your cases, bugs, and enhancements.

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Access videos

Explore videos to find the guidance you need for the technologies that are relevant to you.

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ArcGIS Online health dashboard

Check the status of ArcGIS Online with the ArcGIS Online Dashboard, now in the same convenient location as technical support.

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Stay up-to-date with notifications

Get notified instantly about new technical articles, videos, patches, bug status updates, case updates, and more.

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Frequently asked questions

You can download the Esri Support app from the App Store or Google Play.

You can submit feedback with the app's feedback option under the More tab.

The Esri Support app is available for download worldwide.

Get more assistance

Browse our mobile support app on your phone or speak to one of our specialists. There are a variety of ways we can help assist you.

Support Services

Access Esri’s industry-leading support

Learn about service options

Contact Support

Get help from ArcGIS Analysts

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Support outside the USA