ERROR
Attempting to launch ArcGIS Survey123 Connect fails, returning the following error message:
Error: Failed to create OpenGL for format QSurfaceFormat(). This is most likely caused by not having the necessary graphics drivers installed...
This error can occur due to the following causes:
Depending on the cause, use one of the following solutions to resolve the error.
Warning: While troubleshooting graphics card and OpenGL are beyond Esri Support Service's scope of support, the following solutions have been known to resolve the problem. Note that Esri recommends an IT department be involved in these steps to approve changes to the machine.
The local machine does not have the necessary graphic drivers installed
The graphics card does not support OpenGL version 2.1 or the higher versions
Duet Display is installed on the local machine
Reinstall Survey123 Connect
Note: For more causes and solutions for the error, refer to AUTODESK: AutoCAD Support and learning: "Failed to create OpenGL context for format QSurfaceFormat..." when launching Autodesk products.
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