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Error: LoadLibrary failed with error 87: The parameter is incorrect

Error Message

When opening or creating a project or map document in ArcGIS Pro or ArcMap, the following error message is returned:

Error:   
LoadLibrary failed with error 87: The parameter is incorrect.
Image of the error message

Cause

This issue occurs due to the machine's graphics card configuration.

  • The graphics card driver is out-of-date.
  • There are conflicting graphics cards in the machine.
  • If using Remote Desktop Protocol (RDP) to connect to a remote machine, there could be a conflict between the video card specified by the RDP connection, and the one used by ArcMap on the remote machine. RDP is connecting by default to a built-in Intel video card, and not the video card used by ArcMap.

Solution or Workaround

Depending on the cause, either:

Related Information

Last Published: 4/2/2020

Article ID: 000020069

Software: ArcMap 10.8, 10.7.1, 10.7, 10.6.1, 10.6, 10.5.1, 10.5, 10.4.1, 10.4, 10.3.1, 10.3, 10.2.2, 10.2.1, 10.2, 10.1, 10 ArcGIS Pro 2.5, 2.4.3, 2.4.2, 2.4.1, 2.4, 2.3.3, 2.3.2, 2.3.1, 2.3, 2.2.4, 2.2.3, 2.2.2, 2.2.1, 2.2, 2.1.3, 2.1.2, 2.1.1, 2.1, 2.0.1, 2.0, 1.4.1, 1.4, 1.3.1, 1.3, 1.2