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When launching ArcMap, there are no system template options shown other than the Blank Map template. When changing the layout from the Select Template window, only the Blank Document template is available, as shown in the image below.
For comparison, the following images show the user interface when the system templates are available:
This issue occurs when map templates are missing from the default MapTemplates folder from the following location:
This issue may also happen if the current map template path in ArcMap is not set to the default MapTemplates folder.
To restore the missing map templates, follow the instructions below.
C:\Program Files (x86)\ArcGIS\Desktop10.X\MapTemplates
Note: If the folders are missing in the MapTemplates folder, run a software repair and reinstall ArcMap before proceeding to Step 2. To do this, navigate to Control Panel > Programs > Program and Features. Right-click ArcGIS Desktop > Uninstall/Change > Repair. Reinstall the latest service pack. If the folders mentioned above are available, proceed to Step 2.
C:\Program Files (x86)\ArcGIS\Desktop10.X\Utilities
C:\Program Files (x86)\ArcGIS Desktop10.X\MapTemplates