PROBLEM

Supported Windows Mobile operating systems for ArcPad 8.0

Last Published: April 25, 2020

Description

ArcPad 8.0 is only supported on Windows Mobile 5.0, 6.0, and 6.1 operating systems.

Cause

If ArcPad 8.0 is installed on a device that does not have Windows Mobile 5.0 or higher, the following error message displays:
[O-Image]

Solution or Workaround

The mobile device must have Windows Mobile 5.0 or higher to install ArcPad 8.0. Older operating systems installed on mobile devices such as Pocket PC versions do not allow for ArcPad 8.0 to be installed.

Upgrade the device or continue to run ArcPad 7.1.1 if Windows Mobile 5.0 or higher is not installed.

To check the operating system on the device:

  1. Tap the Start Menu.
  2. Tap Settings.
  3. Tap the System Tab.
  4. Tap About.
    [O-Image]

Article ID:000010569

Software:
  • ArcPad Prev

Get help from ArcGIS experts

Contact technical support

Download the Esri Support App

Go to download options

Related Information

Discover more on this topic