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Problem: Cannot see or select 'Save as type' on ArcMap Export Map dialog box


This article applies to retired ArcGIS versions 9.x. Later versions of ArcGIS may contain different functionality, as well as different names and locations for menus, commands and geoprocessing tools.

On the ArcMap Export Map dialog box, the 'Save as type' drop-down menu and/or Options is not available or the drop-down list is not visible for selecting a new export type.


The monitor screen resolution is less than 1024 pixels in width, such as 800 by 600 pixels.

Solution or Workaround

Reset the the screen resolution to at least 1024 pixels in width.

For this solution to be effective, make sure the font size is set to a size smaller than Large/150 DPI.
  1. Right-click anywhere on the Windows desktop and select Properties.
  2. Click the Settings tab.
  3. Move the screen resolution slider so the first value is 1024 pixels or higher. Esri requires a screen resolution of 1024 by 768 pixels or higher.
  4. Click Apply to save the changes, and click OK to exit.

Related Information

Last Published: 10/12/2021

Article ID: 000007346

Software: ArcGIS-ArcEditor 9.3.1, 9.3, 9.2, 9.1, 9.0 ArcGIS-ArcInfo 9.3.1, 9.3, 9.2, 9.1, 9.0 ArcGIS-ArcView 9.3.1, 9.3, 9.2, 9.1, 9.0