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The North Arrow Selector dialog box displays letters, numbers, and other characters instead of North Arrows.
The ESRI North font may be corrupt.
Reinstall the ESRI North font (esri_40.ttf).
Fonts may not be accessible through ArcMap, because the fonts may not have been installed correctly, or they may have become corrupted.
Note: Reboot the system to initialize the fonts.
Warning: The Windows operating system stores a registry entry for each font installed on the computer. This registry entry is retained, even if a font is removed from the C:\WINNT\fonts or C:\Windows\fonts folder. Windows does not permit a font with the same name to be reinstalled on the computer.
Note: If the esri_40.ttf font is not installed on your system, you can access the esri_40.tff font from the ArcGIS Desktop installation disk 1 in the Fonts folder.