English

ArcGIS AppStudio Developer Edition Version 5.4 Sign-in Patch

Summary

This patch addresses an error that occurs when attempting to sign-in from ArcGIS AppStudio desktop and retrieve an AppStudio Developer Edition license. Esri recommends that all customers using AppStudio 5.4 apply this patch.

Description

Esri® introduces the AppStudio Developer Edition Version 5.4 Sign-in Patch. This patch addresses an issue when users sign-in to AppStudio desktop with an Esri Developer Subscription online account and the application becomes unresponsive with an infinite loading spinner. After installing this patch users will be able to sign-in to AppStudio using their Developer Subscription account and retrieve a license for AppStudio Developer Edition. It deals specifically with the issues listed below under Issues Addressed with this Patch

NOTE: If you are running a version of AppStudio released before AppStudio 5.4 you will need to update to AppStudio version 5.4 before installing this patch.

Issues Addressed with this patch


  • BUG-000153171 - Some customers unable to sign-in to AppStudio Developer Edition

Installing this patch on Windows

The ArcGIS product listed in the table must be installed on your system before you can install a patch. Each patch setup is specific to the ArcGIS product in the list. Esri recommends that you install the patch for each product that is on your system.

  1. Download the file to a location other than your ArcGIS AppStudio Developer Edition installation location.

  2.    
        AppStudio Developer Edition for Windows 32 bit AppBuilderPlugin-32bit.zip
         Checksum
         (SHA256)
    C13AC57359E9D2E3FD8EF75B009EAFBD56800111BA4CD794BB8AE1BD9A0E3450
       
        AppStudio Developer Edition for Windows 64 bit AppBuilderPlugin-64bit.zip
         Checksum
         (SHA256)
    973C5CF2C5E81823D0209C22D0D22E7CF80D121C895910241E292B63E86A6EA2
       

  3. Copy the original C:\Users\username\Applications\ArcGIS\AppStudio\bin\qml\ArcGIS\AppBuilder\AppBuilderPlugin.dll to a safe location if you wish to make a backup of it.

  4. Unzip AppBuilderPlugin-<Version>.zip to extract the new AppBuilderPlugin.dll.

  5. Copy the new AppBuilderPlugin.dll to this location: C:\Users\username\Applications\ArcGIS\AppStudio\bin\qml\ArcGIS\AppBuilder\ Note: This will replace the existing AppBuilderPlugin.dll file.

Installing this patch on macOS

Installation Steps:

The ArcGIS product listed in the table must be installed on your system before you can install a patch. Each patch setup is specific to the ArcGIS product in the list. Esri recommends that you install the patch for each product that is on your system.

  1. Download the file to a location other than your ArcGIS AppStudio Developer Edition installation location.

  2.    
        AppStudio Developer Edition for macOS libAppBuilderPlugin-macOS.zip
         Checksum
         (SHA256)
    B262358E8CD4772B4D46C36BD221F7D09A471DFDD622FB90C9DDE03A048DEC4D
       

  3. Copy AppStudio_Install/AppStudio.app/Contents/Resources/qml/ArcGIS/AppBuilder/libAppBuilderPlugin.dylib to a safe location if you want to make a back up of it.

  4. Unzip libAppBuilderPlugin-macOS.zip to extract the new libAppBuilderPlugin.dylib file.

  5. Copy the new libAppBuilderPlugin.dylib to these locations:

    • AppStudio_Install/AppStudio.app/Contents/Resources/qml/ArcGIS/AppBuilder/
    • AppStudio_Install/AppUpload.app/Contents/Resources/qml/ArcGIS/AppBuilder/
    • AppStudio_Install/AppMake.app/Contents/Resources/qml/ArcGIS/AppBuilder/
    • AppStudio_Install/AdvancedConfiguration.app/Contents/Resources/qml/ArcGIS/AppBuilder/
    • AppStudio_Install/AppRun.app/Contents/Resources/qml/ArcGIS/AppBuilder/
    • AppStudio_Install/AppConsole.app/Contents/Resources/qml/ArcGIS/AppBuilder/
    • AppStudio_Install/AppSettings.app/Contents/Resources/qml/ArcGIS/AppBuilder/

    Note: This will replace the existing libAppBuilderPlugin.dylib file.

Installing this patch on Linux

The ArcGIS product listed in the table must be installed on your system before you can install a patch. Each patch setup is specific to the ArcGIS product in the list. Esri recommends that you install the patch for each product that is on your system.

  1. Download the file to a location other than your ArcGIS AppStudio Developer Edition installation location.

  2.    
        AppStudio Developer Edition for Linux libAppBuilderPlugin-Linux.tar
         Checksum
         (SHA256)
    347915556F7461CD02BB77E68BA97B29506C486645CD2A79DB1F444A34C9D8A2
       

  3. Copy AppStudio_Install/bin/qml/ArcGIS/AppBuilder/libAppBuilderPlugin.so to a safe place if you want to keep a back up of it.

  4. Extract libAppBuilderPlugin-Linux.tar file by typing:

    % tar -xvf libAppBuilderPlugin-Linux.tar
  5. Copy the new libAppBuilderPlugin.so to this location: AppStudio_Install/bin/qml/ArcGIS/AppBuilder/ Note: This will replace the existing libAppBuilderPlugin.so file.

Patch Updates

Check the Patches and Service Packs page periodically for the availability of additional patches. New information about this patch will be posted here.

Getting Help

Domestic sites, please contact Esri Technical Support at 1-888-377-4575, if you have any difficulty installing this patch. International sites, please contact your local Esri software distributor.