ArcGIS Web Adaptor (IIS) 10.9.1 Large Offline Map Areas Patch

Esri announces the ArcGIS Web Adaptor (IIS) 10.9.1 Large Offline Map Areas Patch. This patch addresses an issue where the ArcGIS Web Adaptor (IIS) fails to handle content greater than 2 GB in size for some workflows such as when creating offline map areas. Esri recommends that all users of the ArcGIS Web Adaptor (IIS) 10.9.1 download and install this patch.

A single installation of this ArcGIS Web Adaptor (IIS) 10.9.1 Large Offline Map Areas Patch will update all ArcGIS Web Adaptors configured on a machine; no additional installation or configuration is needed for multiple web adaptors on a machine.

Regarding the typical patch finding and notification tools, you will experience some limitations for this ArcGIS Web Adaptor (IIS) 10.9.1 patch. The PatchFinder utility is currently limited to only showing one web adaptor even though the patch has been applied to all web adaptors on the machine. The ArcGIS Enterprise Patch Notification tool cannot be used to apply this patch because the tool does not currently support showing patch notifications for the ArcGIS Web Adaptor (IIS).

This patch deals specifically with the issue listed below under Issues Addressed with this patch. 

• BUG-000167258 - In some cases, such as when creating offline map areas, requests to ArcGIS Web Adaptor (IIS) 10.9.1 fail for content larger than 2 GB.

The ArcGIS product listed in the table must be installed on your system before you can install a patch. Each patch setup is specific to the ArcGIS product in the list. To determine which products are installed on your system, please see the How to identify which ArcGIS products are installed section. Esri recommends that you install the patch for each product that is on your system.

Step 1: Download the appropriate file to a location other than your ArcGIS installation location.

Step 2: Make sure you have write access to your ArcGIS installation location.

Step 3: Double-click ArcGIS-WAI-1091-LOMA-Patch.msp to start the setup process.

NOTE: If double clicking on the msp file does not start the setup installation, you can start the setup installation manually by using the following command:

To uninstall this patch on Windows, open the Windows Control Panel and navigate to installed programs. Make sure that "View installed updates" (upper left side of the Programs and Features dialog) is active. Select the patch name from the programs list and click Uninstall to remove the patch.

To determine which ArcGIS products are installed, choose the appropriate version of the PatchFinder utility for your environment and run it from your local machine. PatchFinder will list all products, hot fixes, and patches installed on your local machine.

PatchFinder for Windows