Patches and updates

ArcGIS (Desktop, Engine, Server) 9.3.1 Service Pack 2

Published: July 9, 2010

Summary

This Service Pack contains performance improvements and maintenance fixes. Please download and install this required Service Pack at your earliest convenience.

Description

A DVD of this Service Pack will be made available in the next several weeks for users who experience difficulties downloading the Service Pack from the web site. Simply fill out the Request a Service Pack DVD order form.

 

Introduction

We recommend that all ArcGIS 9.3.1 customers download and install Service Pack 2 at their earliest convenience, to ensure the highest quality experience when working with ArcGIS 9.3.1.

NOTE: If you are using a localized version of ArcGIS, please contact your local distributor to get the updated language supplement.

 

Issues Addressed with this Service Pack

ArcGIS 9.3.1 Service Pack 2 contains critical fixes and new functionality. It is recommended that all users install this update.

A complete list of the issues that have been fixed in this update is available here.

Files Installed with this Service Pack

 

Installing this Service Pack on Windows

Installation Notes

  • It is important to keep all versions of ArcGIS products installed on the same machine in sync to avoid any software conflicts.

  • If you have installed client setups from a shared Network Administrative ArcGIS Desktop setup, Service Pack 2 must be applied to all client installations.

  • ArcIMS and ArcSDE users:

    If you use ArcIMS 9.3.1 or ArcSDE 9.3.1, you must also install ArcIMS 9.3.1 Service Pack 2 or ArcSDE 9.3.1 Service Pack 2. For example, if you use ArcIMS 9.3.1 and ArcGIS 9.3.1 Desktop, install both ArcIMS 9.3.1 Service Pack 2 and ArcGIS 9.3.1 Desktop Service Pack 2. Since ArcIMS 9.3.1, ArcSDE 9.3.1 and the ArcGIS 9.3.1 products share common DLLs, it is important to keep the software release versions in sync to avoid any software conflicts.

  • ArcGIS Desktop 9.3.1 Evaluation Edition users:

    Service Pack 2 is supported with the ArcGIS Desktop 9.3.1 Evaluation Edition.

  • ArcGIS Server Post Install:

    The ArcGIS Server Post Install will automatically launch after the update has been applied. If this doesn't happen, please be sure to launch the GIS Server Post Install and Web Applications Post Install (if ArcGIS Server .NET is installed) manually from the shortcuts found in your Start menu. The GIS Server Post Install will prompt for the ArcGIS Server Object Manager (SOM), ArcGIS Server Object Container (SOC), the GIS Server Manager (on ArcGIS Server Java) and the GIS Server Webservices (on ArcGIS Server .NET) user accounts and their associated passwords. To avoid disrupting the operation of your server installation you will need to use the exact same accounts and passwords that you used when you initially installed ArcGIS Server (or the last time you ran the Post Install). If you don't remember which ones you used you can have the Post Install create new ones for you, but you will need to update the permissions on your data and non-default output server directories to grant access to the new ArcGIS Server Object Container (SOC) account. Additionally, if you previously had large caches associated with cached Map or Globe services it may take a very long time for the Server Post Install to alter the permissions on the large number of files in your caches (see Technical Article 32766 for a suggested workaround). For help on getting started after installing ArcGIS Server, refer to the Administering the server--> Getting started after install topic in ArcGIS Server Help.

  • ArcGIS Server for the Microsoft .Net Framework users:

    The ArcGIS Server for the Microsoft .Net Framework setup has a Service Pack 2 setup named ArcGISServerDotNet931sp2.msp.The 9.3.1 Service Pack 2 release also includes a setup for the Web Application Developer Framework (ADF) Runtime. This Runtime installationis installed on production machines where you plan to deploy Web Mapping Applications built with the Manager or the Web ADF. The ArcGIS Server for the Microsoft .Net Framework Web ADF Runtime setup has a Service Pack 2 setup named ArcGISServerWebADFRuntime931sp2.msp. You would only need to run the ArcGISServerWebADFRuntime931sp2.msp if you had run the separate Web ADF Runtime install when you installed 9.3.1 Final.

    A machine that has the ArcGISServerDotNet931sp2.msp installed would not require an installation of the ArcGISServerWebADFRuntime931sp2.msp.

  • System Administrators - A technical paper is available that discusses the enterprise deployment of ArcGIS 9.3.1 setups using Microsoft® Systems Management Server (SMS) and Group Policy, including additional system requirements, suggestions, known issues, and Microsoft Software Installation (MSI) command line parameters. Deployment in a lockdown environment is also covered. ArcGIS 9.3 Enterprise Deployment.

Installation Steps

  • ArcGIS 9.3.1 or 9.3.1 Service Pack 1 must be installed before you can install Service Pack 2. Service Pack 2 is cumulative and contains the fixes from all previous 9.3.1 patches. If you have a previous patch installed, you may apply Service Pack 2 over it to update the required files.

To Install:

  1. Make sure you have write access to your ArcGIS installation location, and that no one is accessing it.

  2. Select the appropriate files:

    ArcGIS Desktop (ArcInfo, ArcEditor, ArcView)  
    ArcGISDesktop931sp2.msp
    121 MB
       
    ArcGIS Desktop Developer Kit for the Microsoft .Net Framework  
    DesktopSDKDNet931sp2.msp
    153 KB
    ArcGIS Desktop Developer Kit for Visual Basic 6  
    DesktopSDKVB6931sp2.msp
    152 KB
    ArcGIS Desktop VBA Developer Resources  
    DesktopSDKVBA931sp2.msp
    152 KB
    ArcGIS Desktop Developer Kit for Visual C++  
    DesktopSDKVCPP931sp2.msp
    152 KB
       
    ArcReader  
    ArcReader931sp2.msp
    44 MB
       
    ArcGIS Desktop Evaluation Edition  
    ArcGISEvalEdition931sp2.msp
    122 MB
       
    ArcGIS Engine Runtime  
    ArcGISEngine931sp2.msp
    69 MB
    ArcGIS Engine Developer Kit for C++  
    ArcGISEngineSDKCPP931sp2.msp
    803 KB
    ArcGIS Engine Developer Kit for the Java Platform  
    ArcGISEngineSDKJava931sp2.msp
    44 MB
    ArcGIS Engine Developer Kit for the Microsoft .Net Framework  
    ArcGISEngineSDKNet931sp2.msp
    806 KB
    ArcGIS Engine Developer Kit for Visual Basic 6  
    ArcGISEngineSDKVB6931sp2.msp
    808 KB
    ArcGIS Engine Developer Kit for Visual C++  
    ArcGISEngineSDKVCPP931sp2.msp
    806 KB
       
    ArcGIS Server for the Java Platform  
    ArcGISServerJava931sp2.msp
    272 MB
    ArcGIS Server for the Microsoft .Net Framework  
    ArcGISServerDotNet931sp2.msp
    83 MB
    ArcGIS Server Web ADF Runtime for the Microsoft .Net Framework  
    ArcGISServerWebADFRuntime931sp2.msp
    15 MB

  3. (Server for .Net Installation Only) From your Services control panel, stop the ArcGIS Server Object Manager and ArcGIS SOC Monitor.

  4. (Server for Java Installation Only) From your Services control panel, stop the ArcGIS Server Manager Service, ArcGIS Server Object Manager and ArcGIS SOC Monitor.

  5. Double-click the msp files to start the install process.

    NOTE: If double clicking on the MSP file does not start the Service Pack 2 installation, you can start the Service Pack 2 installation manually by using the following command:

    • msiexec.exe /p [location of update]\<Product>931sp2.msp
  6. When Setup starts, follow the instructions on your screen.

  7. Repeat steps 2 - 6 for each product installed on your machine.

Installing this Service Pack on UNIX/Linux

Installation Notes

  • It is important to keep all versions of ArcGIS products installed on the same machine in sync to avoid any software conflicts.

  • ArcIMS and ArcSDE users:

    If you use ArcIMS 9.3.1 or ArcSDE 9.3.1, you must also install ArcIMS 9.3.1 Service Pack 2 or ArcSDE 9.3.1 Service Pack 2 . For example, if you use ArcIMS 9.3.1 and ArcGIS 9.3.1, install both ArcIMS 9.3.1 Service Pack 2 and ArcGIS 9.3.1 Service Pack 2. Since ArcIMS 9.3.1, ArcSDE 9.3.1 and the ArcGIS 9.3.1 products share common files, it is important to keep the software release versions in sync to avoid any software conflicts.

  • ArcGIS Server users:

    Make sure you install Service Pack 2 as the ArcGIS Server Owner, do not install it as the ROOT user.

    For help on getting started after installing ArcGIS Server, refer to the Administering the server--> Getting started after install topic in ArcGIS Server Help.

Installation Steps

  • ArcGIS 9.3.1 must be installed before you can install Service Pack 2. Service Pack 2 is cumulative and contains the fixes from all previous 9.3.1 patches. If you have a previous patch installed, you may apply Service Pack 2 over it to update the required files.

To Install:

  1. Make sure you have write access to your ArcGIS installation location, and that no one is accessing it.

  2. Copy the appropriate files to a location other than the installation location:

    ArcGIS Engine Runtime for (SUSE Linux and Red Hat Linux (Intel))  
    gis931-sp2-engine-linux.tar
    242 MB
    ArcGIS Engine Runtime for Sun Solaris  
    gis931-sp2-engine-slrs.tar
    199 MB
    ArcGIS Engine Developer Kit for Visual C++ Linux  
    gis931-sp2-engsdkcpp-linux.tar
    717 KB
    ArcGIS Engine Developer Kit for Visual C++ Solaris  
    gis931-sp2-engsdkcpp-slrs.tar
    687 KB
    ArcGIS Engine Developer Kit for the Java Platform (SUSE Linux and Red Hat Linux (Intel))(no updates since SP1)  
    gis931-sp1-engsdkjava-linux.tar
    38 MB
    ArcGIS Engine Developer Kit for the Java Platform (Sun Solaris)(no updates since SP1)  
    gis931-sp1-engsdkjava-slrs.tar
    38 MB
       
    ArcReader for (SUSE Linux and Red Hat Linux (Intel))  
    gis931-sp2-reader-linux.tar
    471 MB
    ArcReader for Sun Solaris  
    gis931-sp2-reader-slrs.tar
    427 MB
       
    ArcGIS Server for the Java Platform (SUSE Linux and Red Hat Linux (Intel))  
    gis931-sp2-server-linux.tar
    471 MB
    ArcGIS Server for the Java Platform (Sun Solaris)  
    gis931-sp2-server-slrs.tar
    427 MB

  3. Extract the specified tar file by typing:

    • % tar -xvf gis931-sp2-<engine/reader/server>-slrs.tar (Sun Solaris)
      % tar xvf gis931-sp2-<engine/reader/server>-linux.tar (Linux)

  4. Start the installation by typing:
    • % ./applypatch

    This will start the dialog for the menu-driven installation procedure. Default selections are noted in parentheses ( ). To quit the installation procedure, type 'q' at any time.

 

How to identify which Service Pack is installed

  • Windows
    • To find out what ArcGIS products are currently installed on your machine, download the PatchFinder.exe utility and run it from your local machine.

 

  • UNIX/Linux

    • To find out what ArcGIS products are currently installed on your machine, download and extract the PatchFinder utility and run it from your local machine.

Updates

Check Online Support Center periodically for the availability of additional patches. New information about this Service Pack will be posted here.

  • September 3, 2010: After installing Service Pack 2 for ArcGIS Desktop 9.3.1, opening a map document from Windows Explorer, ArcCatalog, Windows Desktop, Windows Recent Documents, or the Web does not open it in a new ArcMap session. For a solution to this problem, please see technical article 38271.

Getting Help

Domestic sites, please contact ESRI Technical Support at 1-888-377-4575, if you have any difficulty installing this Service Pack. International sites, please contact your local ESRI software distributor.


Download ID:1620

Get help from ArcGIS experts

Contact technical support

Download the Esri Support App

Go to download options