PROBLEM
The search function in ArcMap fails to run and does not display any results in the Search window when searching for data or tools.
This issue can be caused by, but is not limited to, the following:
Review the following options for the best possible solution to the issue.
C:\Program Files (x86)\ArcGIS\Desktop10.x\ArcToolbox\Toolboxes
Warning: The instructions below include making changes to essential parts of your operating system. It is recommended that you backup your operating system and files, including the registry, before proceeding. Consult with a qualified computer systems professional, if necessary. Esri cannot guarantee results from incorrect modifications while following these instructions. Therefore, use caution and proceed at your own risk.
HKEY_Local_Machine\System\CurrentControlSet\Control\Lsa\FIPSAlgorithmPolicy
These folders contain the user.config files for each installed version of ArcMap. It is advisable to back up these folders before renaming them.
In ArcMap, the user.config file is used for storing the registry keys and settings related to the search window for the user account accessing the application. For more information about user,config files, see the article "FAQ: What are the user.config files for in ArcMap and ArcGIS Pro?" in the Related Information section below.
Note: There may be more than one folder in this location, each one represents a particular version of ArcGIS.
C:\Users\<USERNAME>\AppData\Local\ESRI
Get help from ArcGIS experts
Download the Esri Support App