Data from ArcGIS Survey123 Connect are not displayed in the web map

Description

Data collected from the ArcGIS Survey123 Connect survey forms are not displayed in the Portal for ArcGIS Map Viewer web map.

Cause

• The viewing selection is disabled in the Share Results settings in ArcGIS Survey123.
• The 'Allow sent surveys to be edited' option is disabled in ArcGIS Survey123 Connect.
• The 'Editors can see all features' option is disabled in ArcGIS Online. After the ArcGIS Survey123 Connect 3.14 update, the query on the feature service is disabled by default to provide users with the most secure data implementation and allow them to open their data up as they see fit. This is to avoid displaying data unknowingly to the public after publishing the survey. Refer to ArcGIS Survey123: The map on the Data page of my survey shows locations, but when I click Open in Map Viewer, there are no locations for more information.

Solution or Workaround

Change the viewing option in the Share Results settings in ArcGIS Survey123

1. Log in to ArcGIS Survey123 and open the survey form.
2. Click Collaborate > Share Results.
3. For What can submitters do?, select Everyone (public), Members of my organization, or Members of the following groups:, depending on the desired option.

4. For What data can viewers see?, select All records in this survey.

5. Click Save.

Enable the 'Allow sent surveys to be edited' option.

1. Log in to ArcGIS Survey123 Connect through Portal for ArcGIS.
2. On the My Survey Designs tab, browse for and click the survey form.
3. At the bottom of the window, click Options.
4. Under Sent, toggle on Allow sent surveys to be edited. Refer to ArcGIS Survey123: Sent folder for more information.

Enable the 'Editors can see all features' option

1. Log in to Portal for ArcGIS and click Content > My Content.
2. Under Folders, browse for and click the folder with the survey form.
3. Click the hosted feature layer.
4. On the item details page, click Settings.
5. Scroll to the Feature Layer (hosted) section, under What features can editors see?, select Editors can see all features or Editors can only see their own features (requires editor tracking).

6. Click Save.