ArcInfo functionality cannot be accessed after switching the seat type from either ArcEditor or ArcView functionality.
If ArcView or ArcEditor is installed in a Citrix environment, the ArcToolbox DLLs register accordingly to restrict certain access to ArcToolbox capabilities. The appropriate ArcToolbox DLLs are not automatically registered or unregistered when the seat type is changed.
Get help from ArcGIS experts
Download the Esri Support App