Pop-ups in ArcGIS Online return "No information available" if the map service contains a joined SQL table to a feature layer.
Last Published: June 3, 2016ArcGIS for Server
Bug ID Number
August 18, 2015
July 28, 2020
ArcGIS for Server
The issue is a duplicate of an existing issue. See the issue's Additional Information section for details. Customers associated with the duplicate issue are automatically attached to the open issue.
This bug is a duplicate of NIM097308. When joined to a table (from a non-enterprise geodatabase), the fully qualified field name for the right table contains the percent character (%). Pop-up requests in the ArcGIS Online map viewer include the fully qualified field names in query requests for the map service, and the error returns because map services consider the percent character invalid.