Esri Software Products Affected by TLS 1.2 Implementation

Important Updates for the ArcGIS Platform and Transport Layer Security (TLS) Protocol Support

As part of improving ArcGIS Online security, Esri requires TLS 1.2 connections for ArcGIS Online services as of April 16, 2019. Esri software that connects to ArcGIS Online is affected by this change. To ensure continued access to ArcGIS Online services, you must take action.

You can learn more about TLS and the ArcGIS Platform on the Important Updates for the ArcGIS Platform and Transport Layer Security (TLS) Protocol Support page.

Esri software that requires action includes ArcGIS Desktop and applications built on and extending ArcGIS Desktop, ArcGIS Enterprise, applications built with ArcGIS Engine (ArcObjects), and partner extensions that access ArcGIS services. Refer to the list of affected and unaffected Esri software products below for more information about specific product releases.

Affected Products



ArcGIS Desktop/Engine

ArcGIS Runtime SDKs

ArcGIS Applications

Plug-in Apps

Mobile Apps

ArcGIS Platform Apps, Extensions, and Solutions

The following software products support TLS 1.2 connections without issue when the underlying ArcGIS Desktop software has been configured to support TLS 1.2.
ArcGIS Data Reviewer ArcGIS for Aviation: Airports
ArcGIS for Maritime: Charting ArcGIS for Maritime: Server
ArcGIS Pipeline Referencing Esri Defense Mapping
Esri Production Mapping Esri Roads and Highways
Government and Emergency Management Solutions Intelligence Solutions
Military Solutions Park and Gardens
Real Time GIS IoT Roadway Reporter
S57 Viewer Utility and Telecommunication Solutions
Workflow Manager Services

Unaffected Software Products

The following software products support TLS 1.2 connections without software updates or operating system configuration changes.


ArcGIS Data Store ArcGIS Enterprise Cloud Builder for AWS
ArcGIS Enterprise Cloud Builder for Azure ArcGIS Enterprise SDK
ArcGIS Web Adaptor

Business Analyst

Business Analyst Mobile Apps Business Analyst Server
Business Analyst Web App Business Analyst Web | Community Analyst

Mobile Apps

AppStudio Player for ArcGIS (iOS | Android) ArcGIS Companion
Collector for ArcGIS (iOS) Collector for ArcGIS (Windows)
Explorer for ArcGIS (iOS) Navigator for ArcGIS (iOS)
Survey123 for ArcGIS (iOS | Android) Tracker for ArcGIS (iOS)
Workforce Mobile (iOS)

Plug-in Apps

ArcGIS for Adobe Creative Cloud ArcGIS Maps for Office
ArcGIS Maps for Power BI Esri Maps for Sharepoint
ArcGIS Maps for Microstrategy Esri Maps for IBM Cognos

ArcGIS Applications

AppStudio for ArcGIS ArcGIS for Inspire
ArcGIS Indoors ArcGIS License Manager
ArcGIS Monitor ArcGIS Sites
Explorer for ArcGIS on OSx GeoEnrichment Server
Insights for ArcGIS (Enterprise) Insights for ArcGIS (Online)
Survey123 Connect Orthomaker
ArcReader GeoPlanner for ArcGIS

Web Apps

Operations Dashboard for ArcGIS (web) Presentations for Online
Web AppBuilder Web Workforce (Web)

ArcGIS Online Configurable Templates

3D Data Visualization Basic Viewer
Compare Analysis Crowdsource Manager
Crowdsource Polling Crowdsource Reporter
Directions Edit
Elevation Profile Filter
General Geo Form
Geo List Impact Summary
Information Lookup Live Maps
Local Perspective Map Carousel
Map tools Minimalist
My Stories Public Information
Simple Map Viewer Simple Scene Viewer
Story Map Basic Story Map Cascade
Story Map Journal Story Map Series
Story May Shortlist Story Map Swipe and Spyglass
Story Map Tour Story Map Basic
Styler Summary Viewer
Time Aware

ArcGIS Runtime SDKs

ArcGIS Runtime SDK for iOS ArcGIS Runtime SDK for MacOS


ArcGIS API for JavaScript

More Information

Do you have more questions about ArcGIS Online's implementation of TLS 1.2 and how this affects the ArcGIS Platform? For more information, please refer to the TLS 1.2 FAQ technical article.

Additional Resources

This page will be updated as more information becomes available.

This page was last modified on May 28, 2019.