Frequently asked question
Esri is committed to building and providing strong security for ArcGIS by using the latest security protocols. We strive to implement the highest industry standards, including Transport Layer Security (TLS), for data integrity and network security.
To meet these standards, Esri is making software updates across ArcGIS to support TLS 1.2. As part of improving ArcGIS Online security, Esri is planning to require TLS 1.2 connections for ArcGIS Online services. Action is required to ensure continued access to these services.
Note: See the Product Life Cycle pages on the Esri Support site for the support status of each version of ArcGIS Pro.
The steps to resolve this issue depend on the version of ArcGIS Pro in use:
ArcGIS Pro versions 1.3 – 2.3:No action is needed to use TLS 1.2. Please note that ArcGIS Pro versions 1.3 - 1.4.1 are retired; Esri recommends upgrading to the latest release.
These versions support TLS 1.0, are now retired, and will not be updated. If you continue to run a retired version of ArcGIS Pro, there are two options:
Note: Consider your situation when deciding which approach to use. Setting the .NET environment to enable TLS 1.2 will not cause problems ArcGIS; however, this may impact other applications by changing their default TLS behavior. Consult a qualified computer systems professional, if necessary.
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