How To: Back up content in ArcGIS Online

Summary

The instructions provided describe how to back up data from ArcGIS Online to a local machine as a preventative measure to save online content from being permanently deleted.

Procedure

The best practice to back up an organization's content on ArcGIS Online is to save individual copies of the data to a local machine. The following steps are only applicable with data owned by, or shared with, an organization or user.

Warning:
Any content deleted from an organization is permanently removed and cannot be recovered.

Note:
Ensure to log in to ArcGIS Online as an administrator of the organization, or owner of the item being backed up, or the item is shared to the appropriate group, organization or user. Refer to ArcGIS Online: Export data from hosted feature layers for more information.

To back up data types such as CSV or KML files, shapefiles, map and layer packages:

1. In ArcGIS Online, navigate to the Content page.
2. Open the item details page for the data file and click the Download button.

To back up a hosted feature service (which is especially important if it is edited frequently by multiple users within an organization):

1. In ArcGIS Online, navigate to the Content page.
2. Open the item details for the hosted feature service.
3. Click Export Data, select the data format to export to. The file is saved as an item in My Content.
4. To download the file, navigate to the item in the content page and follow the download instructions above.

Related Information

• ArcGIS Online: Use layers
• ArcGIS Online: FAQ
• FAQ: What are some best practices for data management when publishing feature services from ArcMap to ArcGIS Online?
• Problem: The Export Data option is unavailable in ArcGIS Online
• ArcGIS Ideas (GeoNet): ArcGIS Online Back-ups - hosted feature layers and web maps/apps
• GeoNet: Can I download a complete backup of the ArcGIS Online Organization data?

Last Published: 10/28/2020

Article ID: 000011795