HOW TO
Instructions provided describe how to remove a license that has stopped responding from a remote License Manager server.
If a physical or remote login access to the License Manager server cannot be obtained, a user account with administrative rights on that machine can use the following steps to release a license that has stopped responding from a remote License Manager server.
Note: Since this will not be an active license manager a hardware key and license file is not required. See: How To: Create a placeholder license file
C:\> cd Program Files\ESRI\LicenseWindows 9.0 License Manager:
C:\> cd Program Files\ESRI\License\arcgis9xUNIX:
UNIX% cd $ARCHOME/sysgen
Note: Hence forth, the Windows directory will be referred to as C:\Program Files\ESRI\License> and UNIX as UNIX%, regardless of version.
C:\Program Files\ESRI\License> lmutil lmstat -a -c 27005@server1
Feature usage info: Users of ARC/INFO: (5 licenses available) JohnDoe client1 X:%#($1:0.0 (v8.01) (server1/27005 3180), start Wed 5/1/03 10:38
lmutil lmremove -h <feature> <host> <port@LM_Server> <handle>
lmutil lmremove <feature> <user> <host> <display>
Note: The following information is an explanation of the syntax used in Step 6 and 7: Feature - ARC/INFO - This is the license that has stopped responding. User - JohnDoe - The username of the person who checked out the license. Host - client1 - The hostname of the machine on which the license was being used. Port - 27005 - The port the license manager daemon is using to communicate. LM_Server - server1 - The hostname of the License Manager server. Handle - 3180 - A unique identifier for the license session.
%> lmutil lmremove -h ARC/INFO client1 27005@server1 3180
lmutil lmremove -c license.dat ARC/INFO JohnDoe client1 X:%#($1:0.0
JohnDoe client1 1_)e4(aHzr|~ (v8.01) (server1/27005 3180), start Wed 5/1/03 10:38
In such cases it is best to use the lmremove option '-h <feature> <host> <port@LM_Server> <handle>', unless the license manager is pre-ArcInfo 7.2.1 or pre-ArcView 3.1. When the display is encrypted, it may contain special characters, such as |, (,), ~, which will not be read for their text value. Use the double quotes when encountering such characters. For example:
lmutil lmremove -c license.dat ARC/INFO JohnDoe client1 "1_)e4(aHzr|~"
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