PROBLEM

Unable to sync services in ArcGIS Server

Last Published: March 9, 2023

Description

When attempting to sync services in ArcGIS Server, the sync fails. In some instances, the following error messages are returned in the server log.

Error:   
Error executing tool. SyncFeatureServiceReplica Job ID:. ErrorMsg@SyncGPService: {"code":400,"description","Unable to complete operation."} Failed to execute (Sync Feature Service Replica)
Error:   
No path for delta data changes.
Error:   
Failed to synchronize.
Error:   
Error: Failed to import data changes to replica.

Cause

The issue occurs when the length of the file path is longer than 260 characters. Refer to Problem: Windows 10 Anniversary Update path name length limitation with ArcGIS for more information.

Solution or Workaround

Note:
The following procedure may require the assistance of a user with administrator privileges or an IT personnel in determining a suitable and shorter folder structure to use.

To resolve this issue, ensure the length of the file path is not more than 260 characters.

Note:
As a precaution, use less than 50 characters when naming the services or the paths of the configuration store and server directories. Refer to ArcGIS Server: Edit a server directory in ArcGIS Server Manager or ArcGIS Server: Specify the configuration store location for more information.

Article ID:000027501

Software:
  • ArcGIS Server

Get help from ArcGIS experts

Contact technical support

Download the Esri Support App

Go to download options