ERROR

'Failed to save project' and 'Sorry, we couldn't find your project' when working with network folders

Last Published: October 29, 2024

Error Message

The following error message appears after trying to save an ArcGIS Pro project:

Project Save Error
Failed to save project <Project Name> to \\<network path>.aprx

project save error

If the project is closed without saving, when attempting to open it from the ArcGIS Pro's Recent Projects list, the following error message displays:

Project not found
Sorry, we couldn't find your project. Do you want to remove the project shortcut from your list of recent projects?

project not found error

When trying to browse to the project from the path shown in the Recent Projects list, the .aprx file does not appear.

If these issues occur, and the project is saved in a network folder, it can be due to a network folder disconnection.

Cause

'Failed to save project' error

This error occurs when ArcGIS Pro loses access to the project file while the project is open. Specifically, when the project is saved in a network folder, and the connection to the network folder is disabled while the current project is opened, it is not possible to save the project. 

'Sorry, we couldn't find your project shortcut from your list of recent projects?' error

This error occurs when ArcGIS Pro cannot find the project file from the Pro Recent Project list. Even though the path is shown, ArcGIS Pro cannot find the project file since the network folder connection is lost or broken. If it is attempted to search for the project file with File Explorer with the specific path in the Recent Project list, the .aprx is not shown.

Solution or Workaround

  • Try to reconnect to the network folder where the project was saved. Doing this will enable saving the .aprx.
  • If it is mandatory to work with network folders, it is suggested to save an .aprx file or a project package (.ppkx file) in a local folder as a backup.
  • If the first workaround does not work, or the connection to the network folder cannot be established again for some reason, it is suggested to re-create the project with the current data.

Article ID: 000030723

Software:
  • ArcGIS Pro

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