Error: The tool is not licensed
When attempting to create a globe cache in ArcCatalog for an ArcGIS Server globe service using the Manage Globe Server Cache Tiles tool, the following error message is returned:
Error: The tool is not licensed.
The 3D Analyst extension is not licensed or enabled in ArcCatalog.
Solution or Workaround
To successfully create a globe cache, the 3D Analyst extension is required for ArcGIS Desktop. The extension must be available and enabled in ArcCatalog. To do this, follow the steps outlined below:
- Check if the 3D Analyst extension is licensed and available via ArcGIS Administrator. Launch ArcGIS Administrator. Select the Availability folder.
In License Server Administrator
- Enable the extension in ArcCatalog. In ArcCatalog, navigate to Customize > Extensions. Ensure 3D Analyst is checked.
- 000824: The tool is not licensed
- FAQ: Authorizing, deauthorizing, and upgrading with ArcGIS License Manager
Last Published: 12/6/2018
Article ID: 000019458
Software: ArcMap 10.2.2, 10.2.1, 10.2