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With Web AppBuilder for ArcGIS, apps are designed to be responsive to various screen sizes. When either dimension (height or width) of the viewport reaches a threshold of 600 pixels, the interface changes. This affects widgets, popups, and other features. On small laptop screens, the application can be set to stay in desktop mode when below the default size threshold.
One option is to use the mobileBreakPoint URL parameter, for example:
http://<your portal url>/apps/webappviewer/index.html?mobileBreakPoint=300See the following Web Help topic: Use URL parameters
Warning: Esri cannot guarantee results from incorrect modifications to the .js files while following these instructions. Therefore, use caution and proceed at your own risk. This solution is provided as is, with no guarantees or promises of future support.
"breakPoints:[600,1280]" Change to: "breakPoints:[300,1280]"