Error: Attempt to configure data store failed. Extended error message: Failed to configure tile cache data store
The default installation location for ArcGIS Data Store on Windows is C:\Program files\arcgis\datastore. If ArcGIS Data Store is installed on a non-default drive on Windows computers, the configuration of the tile cache data store may fail with the following error:
Error: Attempt to configure data store failed.. Extended error message: Failed to configure tile cache data store. Extended error message: Internal Server Error.
This error is associated with a known bug, BUG-000101650. When installing ArcGIS Data Store to a non-default drive, the folder's name cannot contain spaces.
This bug affects ArcGIS Data Store 10.3.1 through 10.6. The behavior is resolved with ArcGIS Data Store 10.6.1.
Solution or Workaround
Use one of the following workarounds to resolve this issue.
- Install ArcGIS Data Store to the default C:\ drive. For example, install to: C:\Program Files\arcgis\datastore
- Install ArcGIS Data Store to a non-default drive, making sure the folder’s name does not contain spaces. For example, install to: D:\arcgis_datastore_install_dir
Last Published: 12/7/2018
Article ID: 000015832
Software: ArcGIS Data Store 10.4.1, 10.4