Unable to browse to the keycodes/authorization file in ArcGIS Pro tools

Last Published: September 1, 2020


The Create Enterprise GeodatabaseEnable Enterprise Geodatabase, and Update Enterprise Geodatabase License tools require browsing to an ArcGIS Server authorization file called a keycodes file. On Windows, this is found in the following folder:

\\Program Files\ESRI\License<release#>\sysgen

On Linux, this file is in the following directory:

/arcgis/server/framework/runtime/.wine/drive_c/Program Files/ESRI/License<release#>/sysgen

When attempting to browse to this file in the pop-up dialog box in ArcGIS Pro, the folder appears to be empty and the file cannot be selected.


This expected behavior is due to changes introduced to the ArcGIS Pro 2.5 Browse dialog. These changes prevent ArcGIS Pro from being able to browse to files without extensions.

When ArcGIS Server is authorized, the keycodes file is automatically created without a file extension, and therefore it is unable to be recognized by the Browse dialog. Adding the extension during the creation of the keycodes file is being considered for a future release.


The behavior was corrected at ArcGIS Pro 2.5.1. Updating ArcGIS Pro to 2.5.1 or a later release will resolve the issue.

Previously, the following workaround could be used at ArcGIS Pro 2.5:
Until the keycodes file is generated with a proper file extension, the following workarounds can be used:

  • Navigate to the keycodes file in Windows File Explorer and add a .txt extension.


  • Drag and drop the file from Windows File Explorer into the tool.

Article ID:000022869

  • ArcGIS Pro 1 x
  • ArcGIS Pro 2 x

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