Reporter Instant App breaking changes with the ArcGIS Online June 2024 release

Description

In the upcoming June 26th, 2024 release of ArcGIS Online, the Reporter Instant App is coming out of beta. In this release, we have added new enhancements to the app, however it has breaking changes that may negatively impact the app's functionality. Specifically, the app configured with the beta version, i.e., on or before June 26th, 2024, will no longer display the 'Report an incident' (configurable text) button, shown in the image below, preventing users from reporting incidents.

Cause

To accommodate enhancements and bug fixes, changes have been made to the app's configuration and the runtime version. Unfortunately, these changes have caused any previously configured application to not display the 'Report an incident' button.

Solution or Workaround

To resolve this issue, Esri recommends that app authors take the following steps:

Note:
Please note that these steps are specific to the breaking changes in the Reporter Instant App and should be followed after the June release of ArcGIS Online.

1. Open the app's configuration.
2. Hit the Publish button again to republish the app.
3. By republishing the app, the Report an incident button is displayed once again.

Additionally, app authors can take advantage of the latest features by configuring the app with the most up-to-date options available.