PROBLEM
When accessing the ArcGIS Insights page with an ArcGIS Online account, the option to create new workbooks is unavailable on the Workbooks tab.
Depending on the cause, use one of the following options to resolve the issue.
Note: Only ArcGIS Online organization administrators can perform the following workflows.
Update the member’s user type, default role, or custom role to enable the privilege to create content in ArcGIS Insights
Assign the ArcGIS Insights add-on license to the member
By default, the ArcGIS Insights add-on license is not included in the Creator or GIS Professional user type. To create new workbooks in ArcGIS Insights, organization administrators or members with licensing privileges must manually assign the ArcGIS Insights add-on license to the member. Refer to ArcGIS Online: Configure add-on licenses for multiple products for more information.
Sign up for an ArcGIS Insights trial subscription
Sign up at ArcGIS Insights: Free Trial to obtain the ArcGIS Insights trial subscription for the ArcGIS Online trial account.
The image below demonstrates the New workbook option available on the ArcGIS Insights page.
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