When attempting to share content, such as a web map, publicly in ArcGIS Online, the option is unavailable.
The following are known causes:
Depending on the cause, use one of the options below to resolve the issue.
Note: Only an organization's administrator can perform these steps.
Enable sharing privileges for the member's role
Note: A role defines the set of privileges assigned to a member. Privileges are assigned to members through a default role or a custom role.
Configure the security settings
Configure the security settings to allow members to share content publicly. Refer to ArcGIS Online: Configure security settings for more information.
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