PROBLEM
In ArcGIS Pro, the basemap gallery displays a blank window with the message, 'No Basemaps available'.
The known causes for the problem are as follows:
Depending on the cause, use one of the following options to resolve this issue.
Note: Only an organization's default administrator or a custom role with administrative privileges can perform the following workflows.
The Esri default basemap is not selected as the basemap gallery
A custom group without any basemap is selected as the basemap gallery
Share the Esri default basemaps to the custom group.
Note: Alternatively, create custom basemaps and share them to the custom group. Refer to ArcGIS Blog: Create a custom basemap gallery for your organization for more information.
The image below shows theĀ basemaps displayed in the basemap gallery in ArcGIS Pro.
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