Some dashboard elements do not display data in ArcGIS Dashboards

Description

In ArcGIS Dashboards, elements other than Map, ‘Rich text’, and ‘Embedded content’ added to the dashboard’s view do not display for other members within the same organization or public users when viewing the dashboard after the sharing settings of the data used are changed to public. In some instances, the elements in the dashboard load indefinitely or display a message, ‘No data’, and a warning icon with the 'Cannot access data' message, as shown below.

Cause

• The role assigned to the members within the organization does not have the required privileges to view the dashboard.
• On the hosted feature layer's item details page, the 'Editors can't see any features, even those they add' option is enabled in the editor settings.

Solution or Workaround

Note:
Only an organization's default administrator or a member with administrative privileges can perform the following workflows.

Change the members role

In ArcGIS Online, change the members role to Publisher, or Administrator. Refer to ArcGIS Online: Change member roles for instructions to change the organization's member roles on ArcGIS Online.

Enable the ‘Editors can see all features’ option

1. Log in to ArcGIS Online and click Content > My content.
2. Click the hosted feature layer to open the item details page.
3. Click Settings and scroll to the Feature layer (hosted) section to configure the editing settings.
4. Under What features can editors see?, select Editors can see all features.

Note:
If necessary, deselect and select Editors can't see any features, even those they add before selecting the What features can editors see? option.

5. Click Save.

Note:
Refresh the dashboard to reflect the changes made.

The image below shows all the elements displaying the feature information in ArcGIS Dashboards.