PROBLEM

Upgrading ArcGIS Data Store fails with "Attempt to configure data store failed… Extended error message: Failed to upgrade the tile cache data store. HTTP Post request failed."

Last Published: April 25, 2020

Description

After upgrading from a prior release of ArcGIS Data Store to version 10.6.1, the ArcGIS Data Store Configuration Wizard completes the prerequisite check and upgrades the relational data store type, but returns the following error when upgrading the tile cache data store.

Error:
Attempt to configure data store failed… Extended error message: Failed to upgrade the tile cache data store.   HTTP Post request failed.

Cause

ArcGIS Data Store is able to configure additional machines as standby data stores. However, relational and tile cache data stores require upgrades to be completed on those primary machines. The above error message appears if an upgrade is attempted on a machine where the relational data store is set to the primary role, but the tile cache data store is set to secondary.

The upgrade completes for the relational data store but fails for the tile cache data store with the above error message since it is not the primary machine.

Solution or Workaround

Within the ArcGIS Data Store tools directory on the machine with the tile cache data store set to the primary role, run the configuredatastore command line utility with the option –stores tilecache. This completes the upgrade process on the tile cache data store.

For example:

configuredatastore <serverURL> <serverAdmin> <serverAdminPassword> <directory> --stores tilecache

Article ID: 000018584

Software:
  • ArcGIS Data Store

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