Frequently asked question
Geocoding is a process that converts addresses to XY coordinates so they can be displayed on a map using an address locator or a geocoding service. In ArcGIS Online, this is done by adding an address table to Map Viewer or adding it as an Item in the Content page. This article describes best practices for geocoding addresses in ArcGIS Online from an address table to increase accuracy in matching addresses, and understand credit usage in geocoding.
If an Excel spreadsheet file format is used for geocoding addresses in Map Viewer, the following error is returned:
Error: Unable to import this file. You can only import a zipped shapefile (ZIP), a table (CSV), a GPS Exchange Format (GPX), or a GeoJSON file.
When a large CSV file or an Excel table with too many addresses is added to the map, the following error is returned:
Error: This dataset is too large to add directly to the map. Instead, publish this data as a hosted layer, then add the hosted layer to the map.
ArcGIS Online creditsBy default, ArcGIS Online uses ArcGIS World Geocoding Service for geocoding, which requires an organizational account. Ensure credits are sufficient before geocoding in ArcGIS Online. Every 1000 geocoded address consumes 40 credits. Refer to ArcGIS Online: Understanding Credits for more information on credits.
Note: Inaccurately matched addresses also consumes credits.
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