Frequently asked question
No, it is not possible to directly change the default unit of the map scale bar of the Map widget or the Directions widget in ArcGIS Experience Builder, however users can change the Units setting in ArcGIS Online.
Note: The Units setting change in ArcGIS Online applies to the map scale bar, measure tool, directions, and analysis across ArcGIS Online apps.
The image below shows the unit of the 'Scale bar' tool in the Map widget in ArcGIS Experience Builder is changed to metric units after refreshing the experience.
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