Unable to log in using IDP. Invalid subject found in SAML response for Shibboleth

Last Published: July 22, 2021

Error Message

When using the Shibboleth IDP, the following error is returned when trying to log in to an ArcGIS Enterprise portal via SAML logins:

Unable to login using Idp. Invalid subject found in SAML response.


The SAML NameID attribute is missing from the <Subject> element of the SAML assertion response.

Solution or Workaround

  1. Edit the SHIBBOLETH_HOME/conf/saml-nameid.xml file and replace this section:

<bean parent="shibboleth.SAML2AttributeSourcedGenerator"


   p:attributeSourceIds="#{ {'mail'} }" />


with the following:

<bean parent="shibboleth.SAML2AttributeSourcedGenerator"


            p:attributeSourceIds="#{ {'your-name-id-attribute'} }" />
  1. Restart the Shibboleth daemon (Linux) or service (Windows).

Article ID:000026099

  • Portal for ArcGIS

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