laptop and a wrench


Feature Service drawingInfo is missing markerGraphics information when the returnAdvancedSymbols property is true and the hosting machine has the Microsoft Windows June 2019 or later security updates installed. This causes point data to fail to render in ArcGIS Apps (Collector for ArcGIS , Explorer for ArcGIS, ArcGIS Runtime).

Last Published: August 19, 2019 Portal for ArcGIS
Bug ID Number BUG-000123406
SubmittedJune 28, 2019
Last ModifiedAugust 14, 2023
Applies toPortal for ArcGIS
Version found10.7.1
Operating SystemWindows OS
Operating System Version10.0 64 Bit
Version Fixed10.8.0

Additional Information

Based on the debugging and some experimentation, a change to GDI32.dll in specific patches to Windows 8.1/Server 2016 and Windows 10 caused a Windows graphics device interface (GDI) function to fail where it previously worked correctly. This defect can also be experienced or reproduced by opening EMF files referencing a font even in Microsoft Paint, even with no Esri software is installed, so it seems clear that it is a system issue, not an issue in an Esri software. Based on this info and analysis, details of the bug have been provided to Microsoft Premium Support and a case with an urgent severity is started to request a resolution. This affects any machines with KB4503276 or later (for Windows 8.1 and Windows Server 2012 R2) or any machines with KB4503286 or later (Windows 10). See in the aforementioned KBs all the affected file lists that gdi32.dll is updated with this change. In the meantime, the known workarounds are either to roll back the KB fixes listed on the Windows OS, or to use the workaround of publishing from ArcGIS Pro instead of ArcMap. ArcGIS Pro uses a different code path that is not dependent on GDI, so it should be unaffected by this bug. GDI32.dll function "PlayEnhMetaFileRecord" fails, when called for "EMR_EXTCREATEFONTINDIRECTW" record. This is the function used to hydrate a font from the font file when it's referenced in a GDI stream. ArcMap uses fonts for all of its symbols, thus the reliance on this GDI function versus ArcGIS Pro, which uses vector geometries directly.

Steps to Reproduce

Bug ID: BUG-000123406


  • Portal for ArcGIS

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