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Important Updates for the ArcGIS Platform and TLS Protocol Support
As part of improving ArcGIS Online security, Esri will require TLS 1.2 connections for ArcGIS Online services starting on April 16, 2019. Esri software that connects to ArcGIS Online will be affected by this change.
How To: Test ArcGIS TLS 1.2 connections to ArcGIS Online
This technical article provides a list of service URLs for testing TLS 1.2-only connections to ArcGIS Online from ArcGIS Desktop, third-party apps, and custom components.
A New Search Experience on Support.Esri.com
Esri has updated the search experience on the Support website by adding a new search engine and new search features to refine your experience when you're looking for answers related to the ArcGIS Platform.
How To: Download and install Esri software from My Esri
The instructions provided in this article describe how to download the latest version of an Esri product from My Esri (my.esri.com).
Nos services de support figurent parmi les plus performants du secteur. Ils s’appuient sur une équipe de professionnels du support prête à traiter toutes les questions et tous les problèmes liés à la plateforme ArcGIS.
Le site web de support d’Esri a été classé parmi les 10 meilleurs mondiaux en 2016 par l’ASP (Association of Support Professionals). Rendez-vous sur le site asponline.com pour en savoir plus sur cette consécration.