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Important Updates for the ArcGIS Platform and TLS Protocol Support
As part of improving ArcGIS Online security, Esri will require TLS 1.2 connections for ArcGIS Online services starting on April 16, 2019. Esri software that connects to ArcGIS Online will be affected by this change.
The new Esri Support mobile app is in beta!
Find answers and get expert help for your Esri software on your phone. Please join us in beta testing the Esri Support app — you’ll get early access to the app and your feedback will influence the trajectory of the mobile support experience.
How To: Download and install Esri software from My Esri
The instructions provided in this article describe how to download the latest version of an Esri product from My Esri (my.esri.com).
WWTSD (What Would Tech Support Do?)
Have ever you called Esri Support Services (ESS) with one question and the analyst asks you a seemingly unrelated question?
Nos services de support figurent parmi les plus performants du secteur. Ils s’appuient sur une équipe de professionnels du support prête à traiter toutes les questions et tous les problèmes liés à la plateforme ArcGIS.
Le site web de support d’Esri a été classé parmi les 10 meilleurs mondiaux en 2016 par l’ASP (Association of Support Professionals). Rendez-vous sur le site asponline.com pour en savoir plus sur cette consécration.