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How To: Export Certificates from ArcGIS Server and Portal for ArcGIS

Summary

A web server with an expired or distrusted Portal for ArcGIS and/or ArcGIS Server self-signed certificate can prevent a user from accessing the server. This article details a step-by-step guide on how to export self-signed certificates from the web server, allowing administrators to install them to the server's trusted storage.

Procedure

Export certificates from ArcGIS Server

  1. Log in to ArcGIS Server as an administrator.
  2. Navigate to Home > machines > 'machinename' > sslcertificates > selfsignedcertificate > export.

    Image of machines path selection in ArcGIS Server Administrator Directory
     
    Image of Registered Machines path in ArcGIS Server Administrator Directory
     
    Image of sslcertificates path in ArcGIS Server Administrator Directory
     
    Image of selfsignedcertificate path selection in ArcGIS Server Administrator Directory
     
    Image of export operation in ArcGIS Server Administrator Directory
     
  3. Save the file.

Export certificates from Portal for ArcGIS
  1. Log in to Portal for ArcGIS as an administrator.
  2. Navigate to Home > Security > SSLCertificates > portal > Export.

    Image of Security path selection in Portal Administrator Directory
     
    Image of SSLCertificates path selection in the Portal Administrator Directory
     
    Image of portal path selection in Portal Administrator Directory
     
    Image of Export operation selection in Portal Administrator Directory
     
  3. Save the file.

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