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Bug

The Utility Network Properties window is not available in ArcGIS Pro.

Last Published: September 18, 2019 ArcGIS Pro
Bug ID Number BUG-000123610
SubmittedJuly 10, 2019
Last ModifiedJune 5, 2024
Applies toArcGIS Pro
Version found2.4
Operating SystemWindows OS
Operating System Version10.0 64 Bit
Version Fixed2.4.2
StatusFixed

Description

Certain editing and administration workflows return an error when accessing a utility network from an ArcGIS Enterprise 10.6.x portal using ArcGIS Pro 2.4. A wide variety of symptoms are experienced when working with these ArcGIS Pro and ArcGIS Enterprise versions.

Here are a few examples: 

  • Attempting to view the Network Properties results in the following error:
Utility Network unavailable
  • Enabling the network topology returns the following error:
Error 001793: Network topology must be enabled.
  • Using the Modify Associations pane: associations are not populated.
  • Executing Update Subnetwork returns the following error: 
Error 001793: Network topology must be enabled.

Cause

This is an ArcGIS Pro client-side compatibility issue; when accessed from an ArcGIS Enterprise 10.6.x portal, ArcGIS Pro 2.4 clients are not supporting backward compatibility for working with utility networks .

Workaround

This is resolved in the ArcGIS Pro 2.4.2 patch. For more information, see ArcGIS Pro Release notes.

The following workarounds are available:

  • Downgrade ArcGIS Pro to the latest 2.3.x release available
  • Upgrade ArcGIS Enterprise to 10.7.x or later

Steps to Reproduce

Bug ID: BUG-000123610

Software:

  • ArcGIS Pro

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