Product life cycle support policy
This document offers in-depth information about the different life cycle stages of various product types, from inception to retirement.
Release date: September 23, 2022
Technical Support Support status: General Availability | General Availability | Mature | Retired |
---|---|---|---|
Create a case | not included | ||
Phone and chat | not included | ||
Online support resources | |||
Software updates and patches | not included | not included | |
New environment certifications | not included | not included |
Browse our mobile support app on your smartphone or speak to one of our specialists. There are a variety of ways we can assist you.
Access Esri’s industry-leading support
Manage cases directly from your phone
Get help from ArcGIS Analysts