Product life cycle support policy
This document offers in-depth information about the different life cycle stages of various product types, from inception to retirement.
Technical Support Support status: General Availability | General Availability | Retired |
---|---|---|
Create a case | not included | |
Phone and chat | not included | |
Online support resources | ||
Software updates and patches | not included | |
New environment certifications | not included |
Version | Release date | General Availability | Retired | Release notes |
---|---|---|---|---|
North America 2024 R2 | June 27, 2024 | June 27, 2024–Next release | - | Release version North America 2024 R1 was skipped. |
North America 2023 R3 | September 28, 2023 | Sep 28, 2023–June 27, 2024 | June 28, 2024 | - |
Europe 2024 R1 | August 29, 2024 | August 29, 2024–Next release | - | - |
Europe 2023 R2 | October 26, 2023 | Oct 26, 2023–Aug 29, 2024 | August 30, 2024 | |
Middle East and Africa 2022 R1 | February 2, 2023 | Feb 2, 2023–Next release | - | - |
Middle East and Africa 2021 R1 | February 10, 2022 | Feb 10, 2022–Feb 2, 2023 | February 3, 2023 | - |
Latin America 2023 R1 | September 7, 2023 | Sep 7, 2023–Next release | - | - |
Latin America 2022 R1 | September 15, 2022 | Sep 15, 2022–Sep 7, 2023 | September 8, 2023 | |
Asia Pacific 2023 R1 | July 27, 2023 | Jul 27, 2023–Next release | - | - |
Asia Pacific 2022 R1 | August 4, 2022 | Aug 2022–July 27, 2023 | July 28, 2023 | - |
Japan 2023 R1 | March 7, 2024 | Mar 7, 2024–Next release | - | - |
Japan 2022 R1 | January 19, 2023 | Jan 19, 2023–Mar 7, 2024 | March 8, 2024 | - |
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