Product life cycle support policy
This document offers in-depth information about the different life cycle stages of various product types, from inception to retirement.
Release date: May 16, 2024
Technical Support Support status: General Availability | General Availability May 16, 2024-Next release | Retired |
---|---|---|
Create a case | not included | |
Phone and chat | not included | |
Online support resources | ||
Software updates and patches | not included | |
New environment certifications | not included |
Version | Release date | General Availability | Retired | Release notes |
---|---|---|---|---|
430.1 | May 16, 2024 | May 16, 2024–Next release | - | What's New |
430 | January 11, 2024 | Jan 11, 2024–May 16, 2024 | May 17, 2024 | What's New |
420 | March 2, 2023 | Mar 2, 2023–Jan 11, 2024 | January 12, 2024 | What's New |
410 | May 4, 2022 | May 4, 2022–Mar 2, 2023 | March 3, 2023 | - |
400.2 | May 10, 2021 | May 10, 2021–May 4, 2022 | May 5, 2022 | - |
400.1 | January 21, 2021 | Jan 2021–May 2021 | May 10, 2021 | - |
400 | May 15, 2020 | May 2020–Jan 2021 | January 21, 2021 | - |
370 | January 4, 2018 | Jan 2018–May 2020 | May 15, 2020 | - |
365 | May 26, 2017 | May 2017–Jan 2018 | January 4, 2018 | - |
355 | October 18, 2016 | Oct 2016–May 2017 | May 26, 2017 | - |
350 | May 14, 2014 | May 2014–Oct 2016 | October 18, 2016 | - |
300 | July 19, 2012 | Jul 2012–May 2014 | May 14, 2014 | - |
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