Product life cycle support policy
This document offers in-depth information about the different life cycle stages of various product types, from inception to retirement.
Release date: June 13, 2024
Technical Support Support status: General Availability | General Availability Jun 13, 2024–Next release | Mature | Retired |
---|---|---|---|
Create a case | not included | ||
Phone and chat | not included | ||
Online support resources | |||
Software updates and patches | not included | not included | |
New environment certifications | not included | not included | not included |
Version | Release date | General Availability | Mature | Retired | Release notes |
---|---|---|---|---|---|
11.3 | June 13, 2024 | June 13, 2024–Next Release | - | - | Go to release notes |
11.2 | December 7, 2023 | Dec 7, 2023–June 13, 2024 | June 13, 2024–Jan 31, 2025 | February 1, 2025 | Go to release notes |
11.1 | May 18, 2023 | May 18, 2023–Dec 7, 2023 | Dec 7, 2023–Jun 30, 2024 | July 1, 2024 | Go to release notes |
11.0 | September 22, 2022 | Sep 22, 2022–May 18, 2023 | May 18, 2023–Nov 30, 2023 | December 1, 2023 | Go to release notes |
10.9.1 | December 2, 2021 | Dec 2, 2021–Sep 22, 2022 | Sep 22, 2022–Jan 31, 2023 | February 1, 2023 | Go to release notes |
10.9 | May 6, 2021 | May 6, 2021–Dec 2, 2021 | Dec 2, 2021–May 5, 2022 | May 6, 2022 | - |
Browse our mobile support app on your smartphone or speak to one of our specialists. There are a variety of ways we can assist you.
Access Esri’s industry-leading support
Manage cases directly from your phone
Get help from ArcGIS Analysts