Frequently asked question

Why does the World Imagery basemap quality appear to have decreased?

Last Published: April 25, 2020

Answer

The World Imagery service is frequently updated to ensure that the most current imagery is available in ArcGIS Online. With the January 2018 update, Esri has started using +Vivid imagery in the World Imagery service, which greatly improves the currency of the service. For more information on the January 2018 update of the World Imagery basemap, refer to the following post, ArcGIS Blog: What’s New in World Imagery Basemap (January 2018). However, in some instances, cloud cover and other differences in resolution may occur due to the update.

As an alternative, use the World Imagery (Clarity) basemap tile service instead of the default World Imagery basemap. Although the data in this layer may not be the most up-to-date satellite imagery, the images presented in the tile layer are from Esri's archive that are clear and accurate.

To use the tile layer in ArcGIS Online, navigate to ArcGIS: World Imagery (Clarity), and click Open in Map Viewer.

The image of the World Imagery(Clarity) tile layer

To add the tile layer to a map document in ArcMap, follow the steps provided below:

  1. Navigate to File > Add Data > Add Data from ArcGIS Online.
Image of Add Data from ArcGIS Online command in ArcMap
  1. Search for World Imagery (Clarity), and click Add.
Image of Add Data from ArcGIS Online window in ArcMap

Article ID: 000017533

Software:
  • ArcMap
  • ArcGIS Online

Receive notifications and find solutions for new or common issues

Get summarized answers and video solutions from our new AI chatbot.

Download the Esri Support App

Related Information

Discover more on this topic

Get help from ArcGIS experts

Contact technical support

Download the Esri Support App

Go to download options