PROBLEM

The Comments tab does not appear in a Crowdsource Manager web app

Last Published: April 25, 2020

Description

When configuring or working with a Crowdsource Manager web app, the Comments tab does not appear in the attribute information when selecting a record.

Cause

The Comments tab can be seen in the attribute information of a record only when related records are used in the schema of the service that the Crowdsource app is based on.

Solution or Workaround

The workflow to use Comments through a related table with a Crowdsource app is described in the following resource: Crowdsource Reporter: Create layers - Enable or disable comments

Add the Comments tab in the Crowdsource Manager web application by following the steps below:

  1. In the configuration panel of the Crowdsource Manager, click the Reports tab.
  2. Enable the option under the Comments tab section to Display related records using the pop-up configuration.
  3. Select the Comments option in the Default selected tab drop-down list, if you would like the Comments to show first when the attribute information is loaded.

    Select Comments.
Note: 
To add the Media tab, the feature must have at least one attachment. Follow the same procedure described and select Media in the default selected tab.

Article ID:000018952

Software:
  • ArcGIS for Local Government
  • ArcGIS Online
  • Enterprise

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