PROBLEM
Attempts to log in to the ArcGIS Server Administrator Directory fail, with the following error message returned:
Error: Invalid credentials.
Generate a token for the ArcGIS Server Administrator URL for non-administrator accounts
Refer to Portal for ArcGIS: Access the Administrator Directory on a federated server for instructions. Token expiration durations can be set to a minimum of one hour or a maximum of two weeks. After a token expires, a new token must be generated for the login credentials.
Enter the correct username and password when logging in to ArcGIS Server Administrator
Reset the login credentials for an account with a token generated or the primary site administrator. Refer to ArcGIS Server: Reset a forgotten password for instructions.
Clear the browser cache
Clear the web browser cache. Refer to the links provided below for instructions and more information.
Article ID: 000029397
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