PROBLEM
In ArcGIS Pro, attempts to clone a Python environment fail and the following error is returned:
Error: InvalidArchiveError("Error with archive C:\\Users\\<username>\\AppData\\Local\\ESRI\\conda\\pkgs\\tensorflow-base-2.7.0-py39_cuda11.1_cudnn8.1_6.tar.bz2. You probably need to delete and re-download or re-create this file. Message was:\n\nfailed with error: [WinError 206] The filename or extension is too long: 'C:\\\\Users\\\\<username>\\\\AppData\\\\Local\\\\ESRI\\\\conda\\\\pkgs\\\\tensorflow-base-2.7.0-py39_cuda11.1_cudnn8.1_6\\\\Lib\\\\site-packages\\\\tensorflow\\\\include\\\\external\\\\cudnn_frontend_archive\\\\_virtual_includes\\\\cudnn_frontend\\\\third_party\\\\cudnn_frontend\\\\include\\\\contrib\\\\nlohmann\\\\json'")
Depending on the cause, the workarounds provided are applicable.
Ensure the filename and path do not exceed the maximum Windows allowable length of 260 characters. Refer to Microsoft Learn: Maximum Path Length Limitation for more information.
Warning: The instructions below include making changes to essential parts of the operating system. Esri recommends performing a backup of the operating system and files, including the registry, before proceeding. Esri cannot guarantee results from incorrect modifications while following these instructions. Exercise caution. Consult a qualified computer systems professional if necessary.
conda clean –-all
Note: Alternatively, perform a clean uninstall and reinstall of ArcGIS Pro before cloning a new Python environment.
Article ID: 000032633
Get help from ArcGIS experts
Download the Esri Support App