PROBLEM

Unable to authorize ArcGIS Server using a provisioning file

Last Published: November 4, 2020

Description

In some instances, attempting to authorize ArcGIS Server using the EducationSiteArcGISServerEnterprise_ArcGISServer.prvc license file fails, returning the following warning message:

Warning:
Invalid provisioning file! Please check file input fields and try again.
Image showing the warning: Invalid provisioning file! Please check file input fields and try again.

Cause

ArcGIS Server is not specified for the ECP authorization number in the provisioning file.

Image showing the ECP authorization numbers of the provisioning license file

Solution or Workaround

To resolve the issue, update the provisioning file by specifying ArcGIS Server for the ECP authorization number. Complete the steps below to do so:

  1. Open the EducationSiteArcGISServerEnterprise_ArcGISServer.prvc license file with a text editor.
  2. Type ArcGIS Server before the '=ECPXXXXX' component as shown in the image below.
Image showing the name for ArcGIS Server and ECP authorization numbers of the provisioning license file
  1. Authorize ArcGIS Server using the updated provisioning file.
 

Article ID: 000024094

Software:
  • Portal for ArcGIS
  • ArcGIS Server

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