PROBLEM

Unable to authorize an ArcGIS Desktop license with an Esri Secure License File (ESLF)

Last Published: May 27, 2021

Description

When attempting to authorize an ArcGIS Desktop license with an Esri Secure License File (ESLF), the license file fails to process, returning the following error message in the Software Authorization Wizard:

Error:   
Authorization file has expired.
The Software Authorization Wizard returns the error message: Error: Authorization file has expired

Cause

The 'File Timeout Date' is set when generating the ESLF in My Esri. When a 'File Timeout Date' is set, the ESLF cannot be applied to a machine beyond the set date.

Solution or Workaround

To resolve the issue, generate or request a new ESLF. Refer to How To: Create an Esri Secure License File (ESLF) for the steps to do so. In Step 7 of the article, under 'Generating an ESLF', set the File Timeout Date to a later date, or leave the File Timeout Date field blank, as shown in the image below.

The File Timeout Date shows no entry during the process of generating a ESLF file

Article ID: 000024875

Software:
  • ArcMap
  • ArcGIS Pro 2 7 x
  • ArcGIS Pro 2 x

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