PROBLEM

The login option is unavailable in the ArcGIS Portal Directory

Last Published: December 16, 2022

Description

When attempting to log in to the ArcGIS Portal Directory, the option to do so is not displayed, as shown in the image below:

The option to log in to the ArcGIS Portal Directory is unavailable.

Clicking ‘API Reference’ returns a “Page not found” error.

An error message is returned when clicking API Reference.

Cause

Access to the ArcGIS Portal Directory has been disabled.

Solution or Workaround

Use the following steps to enable access to the ArcGIS Portal Directory in the Portal Administrator Directory.

  1. Log in to the Portal Administrator Directory with administrator credentials. The Portal Administrator Directory URL format is displayed below:
https://webadaptorhost.domain.com/webadaptorname/portaladmin
  1. Under Resources, click Security > Config > Update Security Configuration.
  2. On the Update Security Configuration page, set the disableServicesDirectory property to false.
Configure the disableServicesDirectory property to enable the login option on the ArcGIS Portal Directory homepage.
  1. Click Update Configuration.

Article ID: 000027917

Software:
  • Portal for ArcGIS

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