PROBLEM
When viewing a web map with multiple feature layers in ArcGIS Online Map Viewer, changing the map extent disables some feature layers, causing the features to be hidden. The image below shows the feature layer, ‘Emergency Services’ is disabled in the Contents pane, and its features are hidden in the web map.
This issue occurs when the feature layers in the web map contain different visibility ranges.
Choose one of the options below to resolve this issue.
Change the visibility range of the feature layer
Manually set the visibility range of the layer to enable it and display its features in ArcGIS Online Map Viewer. Refer to ArcGIS Online: Set visible range for more information.
Zoom to the full extent of the feature layer
The image below shows the Emergency Services layer is enabled in the Contents pane, and its features are displayed in ArcGIS Online Map Viewer.
Article ID: 000023918
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